Tech Success - Managed IT Services

Meet the team

Meet the team

At Tech Success we believe culture and collaboration is everything. We pride ourselves in having a dynamic, accredited, professional, hard-working team that always go above and beyond for all our clients and get rewarded internally for it. Scroll down to Meet the team.

It's a fact, nothing will be as it was 20 years ago

Every organisation, regardless of its industry and offering is now an information company. From relationships with external partners and customers to internal operations, digital technologies have changed how information is transmitted and processed. Consequently, every job function within every firm and industry is vulnerable to some manner of digital disruption.

For over 20 years we have provided organisations across Australia with expert advice and assistance with a broad range of technical solutions while acting as their trusted IT partner and a single source supplier for all their IT requirements.

We wanted to offer a simple solution to the complex problems that organisations face day to day when dealing with the rapidly changing technology offerings in the marketplace. Our mission is to help clients focus on what they are best at which is managing and growing their own organisation.

If you choose Tech Success, you will have a high level of technical expertise from some of the best professionals in our field accompanied by one of the most rapid response times you will find in the industry. Our advice will ensure you are getting the full potential out of your technology making a real difference to your organization.

As your technology success partner, we help you get the most from your IT investments and are on hand as your very own internal IT department to assist with any IT matter 7 days a week, every day of the year!

This has been Tech Success' vision since we were founded, and our growth from word of mouth referrals is a clear indication that we have been providing amazing value to our clients.

“I have a passion to help Australian businesses be leading companies with digital transformation”
– Paul Chait, founder & CEO

Meet the team: Paul Chait

Our Mission Statement

Nothing is more important to our team than the unyielding commitment of serving our customers a modern workplace environment and bringing forward, ever-evolving, innovative, power application technologies that can elevate business processes.

As your technology success partner, we don't cut corners, we invest in the best systems and technologies, we utilize the best technical infrastructure and most of all we openly recognize that our people are our greatest asset.

We truly believe that delivering our clients the best technical work environment delivers better and efficient results.

No customer is too small and each business that we work and continue to work with is important to us.

We will continue to provide cost-effective solutions, impeccable service, demonstrate increased staff productivity, reduce downtime and maintain disaster prevention because that is our mission. Reach out and Meet the Team.


  • Be the #1 supplier of IT Services in A/NZ
  • Deliver ongoing value to all clients
  • Continue excellent business growth
  • Always work with best-of-breed solutions
  • Provide a truly rewarding and fulfilling staff environment


  • Provide industry best service
  • Enable customers through tailored solutions
  • Constantly innovate because our clients deserve it
  • Be a positive, dynamic and professional organisation
  • Build a network for all our clients, staff & partners


  • Provide on-time service at highest level
  • Tailor all solutions for the best business impact
  • Be consistent across all services and solutions
  • Show due diligence in providing new technologies
  • Always have a competitive price and cover every customer questions/requests

Company History

1999 - Company is founded as 'PCNet Technologies'

2000 - PCNT Hires first two Technical Engineers

2001 - Adds another two techs and moves office to Edgecliff

2002 - Became a Microsoft Accredited Partner

2004 - AWS Accreditation

2005 - PCNT becomes 'TECH PATROL'

2006 - Opens Melbourne Office

2007 - Opens QLD Office

2012 - Wins major Enterprise Client 

2015 - Moves Head Office to Potts Point

2018 - Rebrand/New Website is launched

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