Tech Success - Managed IT Services

Project Services

Project Services

Assisting in successful technology initiatives and implementations

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We'd love to meet and discuss how we can help you with your tech requirements

The Ultimate Project Services Partner

The modern workplace is evolving at lightning speed, with distributed teams, brand-new business models, and complex security issues. The right Technology Success partner implements the right tools for your business to operate in this growing Global new environment and whether you require a one-off Migration Project or a holistic Project Services team, Tech Success is here to help. With a strong historic background that spans over 20 years, Tech Success has been at the centre of many technological changes and have accomplished many projects and continue to do so at a high success rate.

project services

Microsoft 365 Success

Bringing Technology Success to an organisation means understanding, implementing and training. Tech Success understands and specialises in the entire Microsoft ecosystem. With expertise in the full stack of Microsoft technologies, we offer organisations with unparalleled support when selecting, deploying and managing your Microsoft applications, products and devices.

From Identity, Apps & Data, Devices, Infrastructure our Success Engineers provide best practice guidance, implementation, maintenance and reporting, so your business benefits from a fully optimised Microsoft solution tailored to your business needs.

Project Services

365 Team Success

Project Services

Microsoft Teams is a whole new experience that brings together people, conversations and content—along with the tools that teams need—so they can easily collaborate to achieve more. It’s naturally integrated with the familiar Office applications and is built from the ground up on the Office 365 global, secure cloud.

This customisable hub brings together the full breadth and depth of Office 365 to provide a truly collaborative experience for teamwork. Word, Excel, PowerPoint, SharePoint, OneNote, Planner, Power BI and Delve are all built into Microsoft Teams so people have all the information and tools they need at their fingertips. Backed by the Microsoft Graph, intelligent services are surfaced throughout the workspace to help with information relevancy, discovery and sharing.

365 Security Success

Determine what behaviours are high risk i.e. downloading files and attachments from an unknown website, running a risky application etc. Then, apply behaviour-based rules to detect when users violate the rules. The system will automatically block harmful employee activity or warn the user with a customised message about potential danger reducing false positives with minimal supervision. The system can also notify you about sensitive rule violation incidents that need your personal attention.

Micrososft ATP Windows 10

Azure Success

Microsoft Azure is a growing collection of integrated cloud services that developers and IT professionals use to build, deploy, and manage applications through a global network of data centres.

With Azure, you get the freedom to build and deploy wherever you want, using the tools, applications, and frameworks of your choice. It also connects cloud and on-premises with consistent hybrid cloud capabilities and uses open source technologies—to drive maximum portability and value from your existing investments.

When you choose Microsoft Azure, you’re also choosing a public cloud service that has a great amount of flexibility – with additional products that can be added on.

With Tech Success' Microsoft Azure Managed Service, we can provide recommendations about the cloud service that is right for you, can get you set up in the Microsoft Azure cloud, and can then manage it for you on an ongoing basis.

We start out by designing your Azure requirements and then set up your subscription if one does not already exist. All Azure usage charges are billed monthly to you by Tech Success at no additional cost to purchasing directly from Microsoft.

Once you are set up, we then provide a range of project services to implement in your environment. You receive direct access to your Azure portal, and we run constant and proactive monitoring on your environment to prevent downtime and minimise risks.

We can add value to your business by providing:

  • Time and cost savings - Rather than recruiting internally for a Microsoft Azure specialist, you can leverage Tech Success' team of cloud engineers who can design, deliver and integrate Microsoft Azure for you.
  • Cloud consulting and readiness - Our team of Microsoft Certified experts will architect a customised infrastructure based on Tech Success  and Microsoft best practices.
  • Integration - Our cloud team can integrate Microsoft Azure to your existing infrastructure, whether you are on cloud or on-premise.
  • Solution architecture and design - We can architect a scalable solution designed on best practice.
  • Migration and deployment - Using a range of industry-leading tools, we can ensure the migration of your data with minimal to no disruption.
  • Reduced risk and expertise - As a true managed services partner, we provide ongoing monitoring, management and proactive notifications to reduce your risk of downtime, all backed by Service Level Agreements.
  • Hybrid cloud - We give you the flexibility to scale to workload variability through easy hybrid cloud integration and management between hosted private, on-premises and Azure environments.

Device Success

With Tech Success you will receive a full lifecycle device management:

 

  • Microsoft AutoPilot
  • Microsoft Intune
  • SCCM
  • Microsoft Surface Suite

We deploy, configure, procure, maintain, track and dispose of all your Microsoft powered devices to ensure Device Sucess is achieved and aligned with your organisation's goals.

For more information on our procurement services, you can go to our Procurement Success Page.

Surface Tech Success

365 Adoption Success

Micrososft 365 Education

 

Areas that we assist in: 

  • Microsoft Office 365
  • Microsoft Office 2016
  • Microsoft Office 2013
  • Windows 10
  • Skype for Business / Lync
  • SharePoint Online and SharePoint on-premises
  • Power BI
  • OneDrive
  • OneNote
  • Microsoft Teams
  • Surface Pro 4 and Surface Book
  • Surface Hub
Microsoft logo - Tech Patrol

The key to employee adoption, employee productivity and employee success Is the understanding of the businesses processes and the technologies used to achieve the day-to-day task that is set out. Whether you've recently deployed the Microsoft 365 range, are migrating to the new version of the product suite, are finding that adoption with employees just isn't going as well as you believed it would go, or you are just looking for ways to maximise your investment in this area, Tech Success can help. We specialise in the success of technology and aligning them to your processes.

This user training is tailored to your needs and requirements as a business. These are fully tailored training packages, to suit your specific technology adoption requirements and increase employee productivity through knowledge base learning.

Focused Face-to-Face Training

Typically onsite with your users, this face-to-face focused group training sessions will deliver personalised training for your users to adopt the Microsoft implementation seemlessly. Sessions are usually of one-hour duration, with five sessions delivered per trainer, per day.

One-to-One Training

This type of training usually is utilised by Executives, leaders and personal assistants, however. A user that has been having a lot of issues or raising a lot of tickets, this type of training can also be very beneficial. The Tech Success Trainer tailors each session to each user’s requirements and matches it against what the company desires from that user.

Floor Walking Trainers

Floor Walking Trainers are usualy required right after implementation or an upgrade has been made. The Tech Success Trainer usually stays on-site and users with any immediate issues are able to utilise the on-site person at any time.

What is the skill level required for these services?

All our programs are designed to assist users from any skill level they are at. From beginners, intermediates through to advanced, no one is exempt from learning new skills. The content can be tailored for specific users, specific tasks or business requirements.

Talk to an expert

We'd love the opportunity to sit with you and discuss technology and your business

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