User Activity Monitoring + Data Loss Prevention + User Behavior Analytics = Teramind
Tech Success have been working closely with Teramind within the Australian Market. Teramind is a leading, global provider of employee monitoring, user behaviour analytics, insider threat detection, forensics and data loss prevention software solutions. Over 2,000 organisations in finance, legal, retail, manufacturing, energy, technology, healthcare and government verticals across the globe trust Teramind’s award-winning platform to detect, record, and prevent malicious user behaviour in addition to helping teams drive productivity and efficiency.
We have successfully implemented Teramind for a number of clients and provide as-a-service options along with straight licenses.
Monitor Employee Activity in Real-Time
Employees spend the majority of their time on desktop using apps of websites. Tech Patrol's TeraMind solution lets you visually record every action that a user makes on their desktop (screen), apps, websites, social media, and instant messengers. Capture all the essential activity data like application/site name, URL, duration, etc. - with Tech Patrol's powerful new solution that has been named the #1 monitoring
Ensure Employee Privacy with Adjustable Tracking
Each monitored object like screen/apps/websites etc. can be configured to take into consideration what needs to be monitored and measured and who has access to the monitored records. You can control who you want to monitor, how much you want to monitor, when and for how long. This allows for instant administrative control to respect employee privacy requirements.
Detect Insider Threats with Intelligent Policy & Rules Engine
Determine what behaviours are high risk i.e. downloading files and attachments from an unknown website, running a risky application etc. Then, apply behaviour-based rules to detect when users violate the rules. The system will automatically block harmful employee activity or warn the user with a customised message about potential danger reducing false positives with minimal supervision. The system can also notify you about sensitive rule violation incidents that need your personal attention.
Boost Employee Productivity and Increase Organisational Performance
Use the workforce productivity tools to track active vs inactive time, late shifts, long breaks, etc. Use intelligent activity-based rules to automatically identify clues to customer dissatisfaction (angry sentiments in social media posts/customer query in instant messenger not answered etc.) and implement processes to provide better service.
Monitor Privileged Users for Extra Security
Teramind allows organisations to create profiles for remote and privileged employees and then define what information and system resources each profile can access. Create autonomous rules to notify the authorities of any suspicious privileged user activity, such as unscheduled login, access to system configuration, creation of backdoor accounts, etc.
Audit Security Incidents with Forensics
Detailed alerts for all users can be viewed including any security event and what action was taken, which app/site was involved, what data got accesses etc. Session recordings and history playback can be used to view user’s desktop or exported as MP4 video to be used as evidence in any investigation. Immutable system logs and session reports provide with further information to trace back to the source and cause of any security incident.
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